CES:3.2. The administration's managers and personnel must possess the knowledge, experience, and ability to perform their duties efficiently and effectively.

This emphasizes the qualifications required for the management and staff to successfully carry out their duties.

Knowledge: Managers and personnel must possess up-to-date knowledge regarding work processes and sectoral developments.

Experience: Practical experience is critical for applying theoretical knowledge. Experienced employees can resolve issues more quickly.

Ability: Possessing the necessary skills and abilities to perform their duties enhances the work performance of individuals.

This approach highlights the importance of human resource development and management to the administration's success. Personnel competencies should be enhanced by providing training and continuous development opportunities.